Frequently Asked Questions
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The Pines at Whiting wants to provide you with all of the information you need to feel confident and empowered to make the best decision possible for your retirement planning. The Pines at Whiting has compiled answers to some of the most frequently asked questions we receive.
Should you have a question that isn't answered here, feel free to contact us online or give us a call at (866) 622-5037! We're happy to help you!
Sales Office - for information or to schedule a tour
Resident - to contact a friend or family member
Vendor - for sales inquiries
Careers - for career opportunities
Q: What is a Continuing Care Retirement Community?
A continuing care retirement community is a convenient, satisfying place to live that brings true security and peace of mind because you have the assurance of assisted living, skilled nursing care and memory care on the premises, should you need it. You live in a residential community with people who share your interests and outlook. You live in your own home with your possessions but free from the stress of maintenance, housekeeping and meal preparation.
Q: How does it differ from living at home?
It is living at home, but a home designed for the life you are living now. You enjoy all the freedom you're accustomed to, with many added features for comfort and safety. Included in your package are breakfast and dinner, housekeeping services, transportation, grounds care, emergency call service and more. A well-trained staff of maintenance workers will take care of any repair problem that might arise. The worries are ours, not yours.
Q: Where is The Pines at Whiting?
The Pines at Whiting is ideally located near scenic Keswick Lake, among 50 landscaped acres in the pinelands of southern New Jersey. We are within the Ocean County town of Whiting at the intersection of Route 530 and Schoolhouse Road. We invite you to visit our community and see the advantages for yourself. While here you can tour the living arrangements, our grounds as well as our beautifully appointed Centrum – the central hub of The Pines at Whiting.
Q: What about furniture, carpets, drapes and appliances?
When you choose independent living in New Jersey at The Pines at Whiting, you furnish your apartment home as you like. We provide: frost-free refrigerator/freezer and electric range with oven. We also provide wall-to-wall carpeting and window coverings.
Q: Will I be able to keep my car?
Yes. We provide free, convenient parking for you and your guests.
Q: What happens when I travel?
You can travel as long as you like, knowing that your home and possessions will remain well attended. If you are gone for two weeks or more, you will be given a credit for missed meals.
Q: What security will I have?
You will have a sense of safety and security knowing that you and your apartment will be protected by our 24-hour emergency call system and staffing as well as lighted parking areas and walkways. In addition, you can reach virtually any point on our campus without having to go outside if you choose to do so.
Q: I'm interested. What do I do now?
If you would like to look into becoming a resident of The Pines at Whiting, you'll be pleased to know that the application process is simple and straightforward. Contact us by filling out our online form here or you can call to schedule a visit to The Pines at Whiting for more details. Our counselors will be glad to assist you.
Q: Will I be able to continue my special diet?
If you have special dietary requirements, our registered dietician will help you select a suitable program. Meals are carefully planned and prepared to offer a wide range of solutions.
Q: Suppose I need to enter the Health Care Center. What kind of medical attention may I expect?
Our Health Care Center operates 24 hours a day, providing rehabilitation and post-hospitalization care and long-term skilled nursing care. The Health Care Center is staffed by a team of professionals whose goal is to help you return to your residence and active life as soon as possible.
Q: Is a doctor always available?
A physician who acts as Medical Director for the Health Care Center is on call 24 hours a day. If it makes you more comfortable, you may also continue seeing your personal physician. For independent living residents, doctors are on site three days a week; licensed nurses are on duty 24 hours a day and can provide emergency assistance in your residence.
Q: What will it cost me to move into the Health Care Center?
Under our all-inclusive Life Care contract you will continue to pay your regular monthly maintenance fee. Additional meals required by health care regulations are provided for a reasonable charge. Under our fee-for-service contract, you will eligible for a discounted health care rate.
Q: Does The Pines at Whiting have in-home health care?
Yes, to help you maintain your independence for as long as possible and to keep you secure in your own home, we make available in-home health services. In addition, Medicare Home Health is available through Meridian Home Health, should you require a covered service.
Q: Suppose I have a medical emergency?
Each home is equipped with an emergency call system that is monitored 24 hours a day.
Q: What is Keswick Pines?
Keswick Pines is a 501(c) 3 not-for-profit organization that provides residential and healthcare services. Originally formed in 1989, the company opened its community in 1995. In January of 2007, Keswick Pines began to do business as "The Pines at Whiting" to distinguish ourselves from our neighbor, America's Keswick, with whom we are not affiliated. America's Keswick welcomes our residents to walk their trails and enjoy their programs. They offer a discounted membership to use their indoor Olympic-sized pool.
(For regulatory purposes, "Keswick Pines" remains our corporate name.)
Q: What does the monthly service fee cover?
Your monthly maintenance fee pays for the following:
- Your choice of one meal per day plus Continental buffet breakfast in our dining rooms
- Monthly light housekeeping service and weekly linen service
- Convenient laundry facilities
- Water, electricity, heating and air conditioning
- Property taxes
- Lawn and landscaping services
- Scheduled transportation service
- On-premises skilled nursing care at Hamilton Place and the area’s only licensed assisted living at Georgetown; plus, a 24-hour monitored emergency call system in each apartment*
- Free convenient parking for you and your guests
- All recreational and community facilities plus a planned cultural and entertainment program under the supervision of a full-time recreation director
- Modern Fitness Center led by a trained fitness professional
* Not available on all contracts
Q: Is any portion of my monthly fee or entrance fee tax deductible?
Yes, for Life Care, portions of both fees allocated to health care have been considered an acceptable tax deduction by the Internal Revenue Service. But please consult your own tax consultant.
Q: How do I apply for residency in the Independent Living neighborhood?
For adults 62 and older, a refundable deposit amounting to 10% of your total entrance fee plus a nonrefundable processing fee per person will give you the opportunity to reserve your own home at The Pines at Whiting.
Q: What are the various kinds of activities in which I might take part as an Independent Living resident?
You have a whole range of activities from which to choose: Arts and crafts rooms where you can learn a new skill, or perfect a lifelong hobby; inviting lounges for games and friends or just relaxing; a library and a community theatre/auditorium for live performances, concerts and movies; bocce; shuffleboard; computer lab; our In-House Television Station; educational classes; wooded walking paths; scheduled transportation for errands and shopping; plus local day trips. For more information, visit our campus activities page for a more comprehensive listing.
Q: Can I have overnight guests? Can they join me in the dining room?
Your guests --- children, grandchildren, friends and relatives are always welcome to visit you in your home. They too can enjoy meals with you in the dining room for a minimal charge, sharing the enjoyment of your new community. A guest room is also available for overnight guests at a nominal charge.
If for some reason, you don't see the answer to your particular question, please contact us.
You can contact us through our easy-to-use contact form or call us anytime (866) 622-5037 or come and see for yourself why so many have chosen The Pines at Whiting. Whether you want to know more about independent living, assisted living, memory care or skilled nursing options, our staff is ready to answer any questions or concerns you may have and help determine which care solution may be right for you or your loved one.